Staff
Crystal Stone, PMHNP-BC, FNP-BC
Katie, Office Manager
Katie, Medical Assistant
Iris, Virtual Medical Assistant
Kaye, Virtual Billing Assistant
Claire, Virtual Medical Assistant
Glenda, Virtual Medical Assistant
Jelou, Virtual Medical Assistant
Liza, Virtual Billing Assistant
OFFICE DOGS
Ramsey, Australian Shepherd
Sadie, Minature Schnauzer
What Does Virtual Medical Assistant Mean?
A Medical Virtual Assistant (MVA) is a highly skilled professional who supports our practice remotely by handling administrative tasks, allowing us to focus more on patient care. At our practice, our Medical Virtual Assistants work closely with our team to streamline processes and improve efficiency. They play a critical role in ensuring that our patients receive the highest level of care and attention.
They handle a variety of responsibilities, including managing patient scheduling, assisting with billing, coordinating referrals, handling medical documentation, and ensuring that records are up to date. MVAs are also familiar with medical terminology, patient privacy regulations like HIPAA, and healthcare software, making them a seamless part of the team.
By having MVAs on board, we ensure that our operations run smoothly, and your care experience is as efficient and responsive as possible. Though remote, they are an integral part of our team, committed to delivering excellent service and enhancing your care every step of the way.