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Medical Specialists

Staff

Our Staff

Crystal Stone, PMHNP-BC, FNP-BC

Katie, Office Manager

Katie, Medical Assistant

Iris, Virtual Medical Assistant

Kaye, Virtual Billing Assistant

Claire, Virtual Medical Assistant

Glenda, Virtual Medical Assistant

Jelou, Virtual Medical Assistant

Liza, Virtual Billing Assistant

OFFICE DOGS

Ramsey, Australian Shepherd

Sadie, Minature Schnauzer

What Does Virtual Medical Assistant Mean?
 

A Medical Virtual Assistant (MVA) is a highly skilled professional who supports our practice remotely by handling administrative tasks, allowing us to focus more on patient care. At our practice, our Medical Virtual Assistants work closely with our team to streamline processes and improve efficiency.  They play a critical role in ensuring that our patients receive the highest level of care and attention.

 

They handle a variety of responsibilities, including managing patient scheduling, assisting with billing, coordinating referrals, handling medical documentation, and ensuring that records are up to date. MVAs are also familiar with medical terminology, patient privacy regulations like HIPAA, and healthcare software, making them a seamless part of the team.
 

By having MVAs on board, we ensure that our operations run smoothly, and your care experience is as efficient and responsive as possible. Though remote, they are an integral part of our team, committed to delivering excellent service and enhancing your care every step of the way.

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423 N High St Belleville IL 62220

Primary Care Fax Number:

877-295-7244

Behavioral Health Fax Number: 618-416-7734

Opening Hours

Monday through Thursday
7:30 am to 12 pm, 1 pm to 4 pm
Closed between 12-1 pm for lunch
Fridays: Closed

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